Despite the fact that the web hosting service offered by the different companies is roughly identical, every provider has a personalized platform with its own tweaks and different ways to perform particular tasks. That is why, a broad knowledge base will be incredibly helpful both for people with zero experience and for technically trained individuals who will at some point discover how given tasks are performed, but will lose valuable time in the process. The aim of such a knowledge base is to make the service quick and easy to use, saving users loads of time and effort. The consequence is more contented customers, as they can effortlessly find the information they are searching for, and a lot less work for the tech support team members, because usually the vast majority of the enquiries and issues that clients have are already listed in the knowledge base. On the condition that the articles are written well and encompass more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you buy a shared web hosting package from our company, you’ll obtain access to our extensive online help documentation where you will see information about just about everything connected with our hosting plans. The topics encompass anything from how to set up an e-mail account on your hand phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in a simple-to-grasp manner and include in-depth manuals on how to complete a certain task inside your Hepsia hosting Control Panel. You can also find information that is not connected directly with Hepsia, for example one that concerns web apps on your PC. The complete collection of articles will be located in the Help section of the Control Panel, but the ones that are related to a given Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to find out practically everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a comprehensive online article repository where you can find any info that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We’ve created it on the basis of the feedback that we have obtained from our customers throughout the years and, as a result, our articles cover specific problems that you may encounter and propose the very best means of repairing them, for example receiving an HTTP 500 error message or not being able to send emails from your desktop PC even though you have the right SMTP settings. The articles are available in every section of the Control Panel and you can examine them at any moment. They can help you increase your knowledge not only about our services, but also about the hosting field in general, as they contain elaborate instructions and general info such as what cron jobs or file permissions are.