When you obtain your own server, you shall have more freedom in regards to what you can install and run when compared to a shared web hosting account. With a shared service, you have access only to your own account, therefore you're not able to install server-side software. While this is not a concern for most script-driven programs, there are some that have certain requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. In the event that you have practical knowledge, you won't have any issues to run the machine, but if you do not, you may simply not have the skills to handle everything and use the script applications which you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and help you with any problems that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade comes with 60 minutes of custom work on your server, so if you get any of our VPS servers plans, you'll be able to take advantage of this service and have our admins do various tasks which you can't carry out yourself or you have no time. They'll install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't operate efficiently for some reason. You can add the upgrade to your plan as often as you wish depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your hosting server as well, but just in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and as long as you add it, our skilled admins can assist you with everything on your machine. For example setting up any third-party software that you might want to use on the machine and troubleshooting any script which performs badly or does not run at all. Our upgrade features an hour of work and if a certain task is not very time-consuming, we shall add the remaining time to your account. You'll be able to check out how many minutes are left in your billing Control Panel and use them whenever you need assistance again. The Installation & Troubleshooting upgrade could be ordered at any time, so in case you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you require help later on, you could add it from the server billing area. Half an hour of custom work are supplied with our Managed Services pack too, but in case you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the best feasible way.