There are lots of shared web hosting companies on the market, yet the majority of them are resellers who have restricted resources, especially when it comes to support. A good way to distinguish them is the option to reach the company over the telephone. The type of support that you will have through this particular method of communication will vary based on the service provider - a few of them provide you with expert phone support, many others offer common and customer support only since some matters are more time-consuming and it is quicker to be resolved with a trouble ticket, especially if the issue needs to be escalated. However, it is good to find that you can reach your hosting provider as there're plenty of small issues which can be resolved effortlessly and in a very timely manner through a telephone call, not mentioning that you are able to get more details regarding the services even before you become a customer.

Phone Support in Shared Web Hosting

If you decide to use one of our Linux shared web hosting service, you'll be able to contact our support crew over the telephone for 14 hrs per day. We can help you choose the perfect package for your sites because we realize that it is better to discuss this kind of issues with a live person. In case you already own an account, we are able to help you with any kind of sales/billing questions as well as general matters, even with some tech situations which don't require too much time or escalation to a system administrator because it will be more appropriate to open a support ticket for time-consuming issues and have the communication in a single place. We now have phone numbers in the US, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with our representatives.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs daily as part of the support services for each semi-dedicated server package that we provide. Considering that some issues are more complex and time-consuming, you may have to open a support ticket in case you come across such an issue, but for all your general, billing or minor tech issues you can always give us a call and we'll assist you in a timely manner to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you can find out whether you can host your websites on our leading-edge cloud platform or you will be able to get any other general info on our semi-dedicated services. We have local phone numbers in the U.S.A., the United Kingdom and Australia plus a global number, which means that you'll be able to call the one which is nearer to your location.