A 99.9% Server Uptime
We have built our shared web hosting platform using reliable hardware and significantly customized software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our hosting servers in order to ensure maximum security and stability. We have added several denial–of–service prevention mechanisms combined with powerful firewalls to make sure our internal network is impregnable and secure.
All our Linux shared web hosting service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s vital to also set up your own network infrastructure. That’s why we set up a custom internal network in each one of our data center facilities. Relying on world–class Juniper switches and routers, our internal network allows for superluminal data transmission rates and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Although we have given our best to reduce all possible risks with our cloud hosting plans and while we provide excellent support, there are instances when the client is just not pleased with what we are offering. Or he has to move to a more robust hosting service, such as a VPS server or even a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t content, you will receive a reimbursement.
24/7 Technical Support
If you have ever had to wait around for hours to receive a response, you are aware of how maddening this can be, especially when your website is on the line. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here and they will answer you within 60 minutes. And the best thing is that their average ticket response time is just 20 minutes!