Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section integrated into your Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might possibly chance upon, they are written by our support team of skillful techs.

  • Top quality support service

  • Instructional Video Clips

  • If you would rather watch how a task is accomplished or how an issue is dealt with, rather than just reading about it, then take a look at our compilation of step–by–step video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a sixty–minute support ticket response guarantee. A team of proficient technical support engineers will be online for you to reply to all the questions that you could have. During off–peak periods, a reply will be given within just twenty minutes.