Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is taught to shortly take care of all our Linux shared web hosting service clients’ concerns and help demands. Through our ticketing system, you’ll be able to fill in your issue and a support team member is going to go back to you in less than max 1 hour. Actually, practice proves that the regular reaction time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our team of technicians is going to be on the web for you 24x7x365 to respond to all your requests and to fix any concern you might have. You can easily post a help support ticket from your Web Site Control Panel or drop an e–mail message whenever. Moreover, on working days, you are able to phone us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes a detailed practical knowledge base that’s incorporated into all sections. In each part, you will find a Help control key that will load for you a list of step–by–step lessons on how to use a particular feature or carry out a particular action. Moreover, we have made course films so that you could get a better idea of the Control Panel’s interface.