1 hour ticket response
Our team of techs is specialized in offering fast answers to each of your queries. We will examine your trouble ticket once it has been received and will reply back with a solution to the problem within less than sixty minutes after the customer support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A First–Class Help Desk Support Service
Our help desk support team representatives have substantial experience in the Linux shared web hosting service niche and are qualified enough to deliver a prompt solution to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the technical support ticket will be sent to a developer or admin for further investigation.
An Intuitive Help Center Section
In the Web Site Control Panel you’ll find an easy–to–browse Help section where you can find quick hints on how you can use our hosting services. You can get the answers to your queries in our F.A.Q. section, see more tips in the web hosting account administration articles or watch the educational video tutorials.